Highlights from the latest Centraly releases, including booking, scheduling, communications, coaching, and rink operations.
Customer sign-in now preserves the facility host through the production edge network, so valid household accounts can finish signing in reliably.
Fewer interruptions when signing in to a facility.
Valid household credentials now complete the secure session exchange correctly when a facility login is served through the production edge network.
Admins get enterprise SSO and focused verification for sensitive changes. Customers and staff get stronger sign-in and recovery tools, while visitors control optional analytics.
Enterprise sign-in and focused verification for sensitive changes.
Organizations can connect Microsoft Entra, OneLogin, and other SAML identity providers through guided setup, verify domains, and test before enabling. Eligible staff invitations go directly to organization sign-in, while a separate recovery path remains available.
Organizations can require staff with admin access to add a passkey or authenticator app after a 14-day setup period. Sensitive SSO, security-policy, and administrator-role changes use a one-hour verification window and resume without losing entered work, while routine rink operations continue without extra prompts.
Stronger sign-in, safer account management, and clear privacy choices.
People can use passkeys or authenticator apps, save recovery codes, and review or revoke signed-in devices on web and mobile. Password resets preserve strong authentication, and verified support recovery is available when every factor is lost.
Account deletion now checks active memberships and unused session credits across every linked organization. People get direct links to resolve blockers and must acknowledge any credits that will be forfeited before deletion.
Visitors can accept or reject optional analytics without losing site features, then change their choice later from the footer.
Staff get guided camps, integration and migration controls, resurfacing planning, richer signage, and clearer calendars. Families and coaches get better mobile onboarding, account controls, booking guidance, and more reliable lesson workflows.
Faster setup and more control over daily rink operations.
Staff can build and publish camps with scheduled days, facility assignments, roster groups, curriculum, registration, and a dedicated roster. The integration center shows connection status and controlled data migrations, starting with EZFacility. Planned Claude and OpenAI ChatGPT connectors are now visible with their prelaunch governance requirements.
Signage now offers five layouts, adjustable scrolling and spacing, compact rows for schedule gaps, and rotating image sets with captions. Staff can also use an image as the board background. Updated caching keeps useful schedule and media content on screen during internet interruptions.
Day, week, and month calendars now share clearer event cards, daypart labels, adjustable 15-minute grids, weekday comparison, and optional past-event treatment. Coach setup is shorter, access messages and competency editing are clearer, and profile updates are more reliable. Revenue trends now end on the venue's last completed day, avoiding a misleading partial-day drop.
Managers can review openings by surface, approve suggested runs, and schedule resurfacing from a visual day plan. Confirmed work appears in reports and on a live operator board beside current and upcoming sessions. Optional maintenance signage adds countdowns and rink timelines, while shared surface colors keep planning, calendars, and signs aligned.
Better guidance for joining a rink and completing bookings.
Families get optional setup for adding skaters, finding sessions, and exploring lessons. People without a linked rink can search the directory, create a household, and open it immediately. Account tools stay available before rink selection, including support, legal links, sign-out, and password-confirmed deletion. Cold launches now use one continuous branded loading screen. Required skater details and profile-photo setup are clearer.
Household dashboards load more reliably, show useful next steps when no sessions are scheduled, and flag lessons that still need rink registration. Camp links appear only when camps are available, camp registration uses saved skaters and household checkout, and private lesson scheduling keeps coach availability and request details clearer across web and mobile.
Quicker onboarding and more reliable lesson management.
A short welcome and optional setup steps point coaches to their profile and published availability. Today cards clearly identify each student, venue branding falls back cleanly, and coach accounts return to the coach workspace after opening an admin link. Mobile sheets and navigation controls also stay clear of device controls.
Coaches can remove older availability even when the related rink session is no longer eligible. Private lesson calendars and booking details now keep coach availability, assigned students, rink registration needs, and request status easier to understand across coach and household workflows.
This release introduces mobile workspaces for families and coaches, TV-ready rink schedules, stronger reporting, and smoother registration, scheduling, lesson, and payment workflows.
More useful reporting and clearer tools for running the rink.
Venues can turn Centraly sessions into branded, TV-ready schedule boards with rink assignments, teams, locker rooms, announcements, weather, and promotional images. Staff can preview and customize each sign, connect it to one or more screens, and keep cached schedules visible during an internet interruption.
Reports now open from a searchable library with clearer tables, filters, charts, exports, saved views, and favorites. New coach reports cover assignments, students, teaching activity, lesson value, and payment follow-up while keeping private notes and other sensitive free text out of reporting.
Staff can assign coaches while creating sessions, including recurring series, and filter calendars by coach. Calendar and session views now make assignments easier to spot, handle dense schedules more cleanly, remember commonly used filters, and can hide sessions that have already ended. Coach setup is also faster, with only a name required to get started.
A simpler mobile experience for everyday family rink activity.
Families now have one venue-branded app for today’s activity, schedules, private lessons, and account tasks. They can register skaters, complete waivers, check in, manage passes and billing, review receipts, use Apple Wallet or Google Wallet, and choose notification preferences from their phone. The app also improves support for screen readers, large text, readable venue colors, and reduced motion.
Session details are easier to scan, registration opens in a focused step, and schedules show clearer times, surfaces, skaters, and coach information. Confirmations, reminders, payment notices, waivers, and lesson emails now organize key details in labeled rows instead of long bullet lists.
Leaving checkout before payment no longer makes a skater look booked or temporarily reduces session capacity. Repeat private-lesson requests now reuse the existing customer identity, preventing duplicate contact records from interfering with sign-in or request history.
A dedicated workspace for schedules, students, and lesson work.
Coaches now have dedicated Today, Schedule, Students, Money, and Account areas. The app brings lesson requests, rink assignments, household approvals, student details, invoices, availability, and notification preferences together in one venue-aware workspace. Today cards now identify every assigned student with a profile image or initials, and the Centraly mark remains visible when a venue has not uploaded its own logo.
Coaches can publish lesson times from assigned rink sessions, respond to requests and cancellations, set rates by lesson length, and follow up on invoices and direct payments. Personal reports summarize teaching activity, lesson value, students, and outstanding payments, with CSV and Excel exports when more detail is needed.
This release reduces manual follow-up across common rink workflows: coaches can publish booking links, staff can target household communications, families get clearer setup steps, and admins get a more usable calendar on smaller screens.
Tools for venue staff managing schedules, households, communications, payments, and day-to-day rink operations.
Campaign targeting now has a proper home in Segments. Staff can create household tags, build rule-based segments, preview who will receive a message, and use those saved groups when setting up campaigns.
Result: Staff can reuse accurate audience lists instead of rebuilding them in spreadsheets.
The admin calendar now works better across desktop, tablet, and phone. Staff get compact mobile lists, drawer-based filters, a full-screen planning mode, adjustable scale controls, and a surface timeline for ice planning.
Result: Scheduling work happens away from a desk too, so the calendar needs to hold up on tablets and phones.
Household profiles now bring together contact details, skaters, tags, segments, billing, credits, recent email history, waivers, registrations, and lesson follow-ups in one working view.
Result: Staff need a single profile when answering account questions.
The venue admin menu now supports search, mobile drawers, and starred shortcuts so busy staff can get back to the tools they use most.
Result: Busy admins can reach common workflows quickly.
Session change emails, cancellation emails, coach booking prompts, package balance alerts, and staff notifications now use one consistent branded layout with scannable detail lists, restrained summary panels, and a clear next action. The Notifications admin page now shows the same email HTML recipients receive instead of a separate approximation.
Result: Operational emails should reduce follow-up, not create more questions.
Private lesson pickers no longer show stale slots, waitlist actions are clearer, and session cancellations return applicable credits while cleaning up affected rosters.
Result: These cases show up during full programs and should not require manual cleanup.
Extra checks now keep household, staff, and coach areas from exposing details to people who are not signed in or do not belong in that venue context.
Result: Venue data stays scoped to the signed-in person and workspace.
Updates families and skaters notice while setting up accounts, booking sessions, using credits, or signing waivers.
Families now see a compact setup guide that points them to the household items venues need most: contact details, skaters, waivers, billing, first bookings, and private lessons when available.
Result: New families get a clearer path before checkout or waiver deadlines.
Families can see the credits they already own, understand which programs a package applies to, and move through package checkout with clearer contact and payment steps. Booking confirmations now also show which credits were used and the household's remaining balance.
Result: Credits need to be visible before families decide how to pay.
The packages page now keeps the credit balance area hidden until a household actually has session credits, so new buyers can focus on the available package options.
Result: First-time package shoppers see less account noise before they buy.
Sign-in, after-login routing, account switching, and venue-aware links now do a better job sending customers, admins, and coaches to the right place for the rink they are working with.
Result: Account context follows the user instead of making them choose the same rink repeatedly.
Registration flows now handle retrying failed card checkout, resuming unpaid registrations, switching from card checkout to credits, and returning from waiver signing more consistently.
Result: Checkout can recover from common interruptions without making families start over.
Changes for coaches managing lessons, public booking links, payments, and follow-up with families.
Coaches now have a dedicated place to manage their Centraly profile, public booking link, rink sponsorship status, and billing. Public coach pages can be shared with a short, memorable link so families can get to the right booking page faster.
Result: Less back-and-forth between coaches, families, and front desk staff.
Lesson payment status is clearer for households and staff, including coach-collected payments, sent-payment tracking, and nudges for pending lesson requests.
Result: Payment follow-up has clearer ownership and status.